Explore how eligarf, a leading technology solution provider, partnered with a prominent UK council to overcome housing service challenges, resulting in significant cost savings and an enhanced tenant experience.
Customer Challenges:
Dive into the complexities faced by the UK council, managing a vast portfolio of properties, including the struggle with frequent repairs in ageing homes, repair costs constituting over 80% of their expenditure, and the cumbersome process of manual reporting through Excel.
eligarf's Solution:
Discover how eligarf’s transformative solution included the implementation of BI Applications to optimise data usage for decision-making at all levels. Learn about the integration of Association analysis, identifying synergies in repairs, and the strategic assignment of multi-skilled technicians for simultaneous issue resolution. Explore how this shift from reactive to pre-emptive repairs revolutionised the approach to property maintenance.
Customer Benefits:
The Council uncovered tangible benefits, including a remarkable 20% reduction in costs. The predictive repairs were executed efficiently, ensuring timely resolutions and ultimately elevating tenant satisfaction.
For a deeper understanding of this solution, and to explore the intricate details of eligarf success story, reach out to us at [email protected]